Password / Login / Register
- Q1
I forgot my Username and Password. Could you provide me with that?
- Q2
I just finished registering on your website, but I can't log in.
- Q3
I am interested in doing business with MISUMI. What do I need to do?
- Q4
I would like to open a credit card account. Do I still need to set up an account?
- Q5
- Q6
I can't login. Firefox keeps opening new windows, and I can't log in.
- Q7
- Q8
- Q9
- Q10
- Q11
- Q12
- Q13
Q1I forgot my Username and Password. Could you provide me with that?
A1If you forgot your username or password, click on “Forgot Password” or “Forgot Username”, and you’ll receive an email with the information and instructions to follow.
Forgot Password: https://mx.misumi-ec.com/customer/user/password/reset/request
Forgot Username: https://mx.misumi-ec.com/customer/user/recoveryQ2I just finished registering on your website, but I can't log in.
A2Have you received our email confirming your registration? Please check your email and click on the link to confirm your email. If you have not received this email, check your Spam or Junk mail. If you still haven't received a confirmation, please let us know and we can confirm your registration for you by providing your email address.
Q3I am interested in doing business with MISUMI. What do I need to do?
A3First, you need to open an account with MISUMI. Go to “Open an Account” and submit the required information:
https://mx.misumi-ec.com/customer/newQ4I would like to open a credit card account. Do I still need to set up an account?
A4All accounts can make payments by credit card. Simply select your preferred payment method on the order screen.
Q5How long does it take to open an account with MISUMI?
A5Your account will be activated immediately after we receive your profile.
Q6I can't login. Firefox keeps opening new windows, and I can't log in.
A6Try deleting Firefox's cookies. Click Tools -> Options and delete cookies for misumi-ec.com
Q7Did my account log out automatically?
A7Yes. Due to website updates, your session may have been automatically logged out. You just need to log in again. If you forgot your username or password, click on “Forgot Password” or “Forgot Username” to receive an email with instructions.
Q8I want to add more users to my account.
A8You can do this from “My Page” or by completing the form at this link: https://mx.misumi-ec.com/customer/user/list
Q9I want to change user permissions on my account.
A9You can assign or change permissions (e.g., to quote, purchase, etc.) from “My Page” or at the following link by selecting the user you want to modify: https://mx.misumi-ec.com/customer/user/list
Q10I want to delete users from my account.
A10From “My Page” → “User Management”, you can delete users. Link: https://mx.misumi-ec.com/customer/user/list
Q11I want to change the types of emails I receive.
A11You can manage your email notifications from “My Page” or through this link: https://mx.misumi-ec.com/customer/settings
Q12How can I edit my account details?
A12From “My Page”, you can update your email, phone number, and other information. Link: https://mx.misumi-ec.com/customer/user/update
Q13How do I change my password?
A13Go to the following link and follow the instructions: https://mx.misumi-ec.com/customer/user/password/change
How to Use
- General Information
- About the MISUMI Website
- Search Products
- Decide the detailed specifications of the Part
- Download the CAD
- Quote and Order
- My Page
- About price
- About shipment
- Search Products
- For membership registration and user information
- Frequently Asked Questions (FAQ) list