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Glossary

Here you will find terms that you may come across on the webiste when making an order or requesting a quote.

• Your Quotation
• Special Requests

Your Quotation

Important elements on your quotation

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Special Requests

When special situations arise, you can submit a Special Request to MISUMI to receive personalized support. This option applies in the following cases:

• Out-of-stock products
• Orders with many items and specific delivery date requirements
• Incorrect or incomplete part numbers
• Correct part number with multiple matching brands
• Discontinued products
• Minimum order quantity requirements
• Special delivery dates

When any of these situations occur, a "Request to MISUMI" message will appear. Click on it and complete the required fields; in most cases, you will only need to enter the required quantity and the date you need the product.

With this information, a MISUMI representative will review your request and provide a response within one business day.

The response may include a substitute product, confirmation of available quantities, or an adjusted delivery date. Once you receive the response, you can accept it and proceed with your order.

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